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HOW TO KNOW YOUR FRAME SIZE?

1. IF YOU ALREADY HAVE EYEGLASSES

Use the Lens Width of your existing frame as outlined below to determine your Frame Size.

Frame Size

Eyeglasses Lens Width

Collection

Small

Below 48mm

 Small Eyeglasses >

Medium

49mm - 51mm

 Medium Eyeglasses >

Large

52mm - 54mm

 Large Eyeglasses >

Oversized

Greater than 55mm

2. IF YOU DON'T HAVE EYEGLASSES

1. Take a Credit / Debit Card

This is the approximate width of a medium Eyeglass or Sunglass

2. Stand / sit in front of a mirror

Place one edge of the card on the centre of your nose and the other edge towards the edge of your eye

3. Determine your size based on the position of the card

If the card extends beyond the corner of your eye

Size is SMALL

If the card slightly passes over the corner of your eye

Size is MEDIUM

If the card does not reach the corner of your eye

Size is LARGE

Free In-Store Pickup & Delivery Options | Optica Kenya

  • (Inclusive of VAT)
Product Code: sca-pickup

Title

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Free Delivery Over KSh 3000
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1-3 day delivery
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Genuine Quality
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100% Safe & Secure Checkout
Order Type Leaves HQ Within Nairobi Upcountry Areas
Frame Only 1-2 working days 1-2 Days 2-3 Days
Frame with Lenses 1-2 working days 1-2 Days 2-3 Days
Sunglasses 1-2 working days 1-2 Days 2-3 Days
Contact Lenses 1-2 working days 1-2 Days 2-3 Days
Order Type Frame, Sunglass, Contact Lenses
Leaves HQ 1-2 working days
Within Nairobi 1-2 Days
Upcountry Areas 2-3 Days

NB:

  • * Operating Hours from Monday to Friday - 09:00 - 17:00
  • * The above delivery times are estimates
  • * Free Delivery for Orders above Ksh 3,000

Yes most certainly.

We have a variety of products that do not require a prescription and can be worn for adding to your look. Such as coloured contact lenses, sunglasses, and eyeglass frames.

Delivery Cost

Orders above an order value of Ksh 3,000 qualify for FREE Delivery

For Orders below Ksh 3,000 there is a charge of Ksh 400

FREE in-store pickup at any Optica Branch countrywide

Delivery Time

1-3 Day Delivery, depending on the day and time ordered. For example, If ordered before 3pm between Monday-Friday, your order will typically arrive the next day anytime before noon (12pm) within Nairobi.

We will deliver ordered items to the exact address provided for delivery. Please ensure your address is up to date. We will not be liable for any outcome that results from an incorrect address provided. In the case of an inaccurate address, the Customer will be responsible for any additional delivery charges and possible delay in delivery time.

We accept payments through various methods:

  • Mpesa
  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Airtel Money
  • Pesapap
  • KCB Mobile
  • Co-op Mobile
  • Chase Mobile
  • K-Rep Mobile
  • ABC Mobile
  • CBA Mobile
  • mVisa
  • and more...

When your order has been picked for delivery, you will receive a confirmation email with your Waybill number for tracking. This email will include a direct link to track your package.

VIEW ALL OUR QUESTIONS RELATED TO ONLINE ORDERS

Customer Reviews

Based on 17 reviews
82%
(14)
0%
(0)
6%
(1)
12%
(2)
0%
(0)
S
Sandra Kibet
A lot of Miscommunication but excellent customer service

I made my order online for a pair of blue light blocking lenses and a frame and I requested for the order to be picked up at a branch. There seemed to be a lack of communication between the customer service helpline and the branch which I chose to pick up my order at, and that caused a lot of confusion when it came to communicating the actual pick up time. It was a quite an inconvenient time. Despite this ordeal, both the customer service helpline and the staff at the branch were more than helpful when it came to rectifying this lack of communication. I appreciate their quickness to communicate and their accommodative attitudes. The spectacles came as I ordered. No complaints with the product itself.

V
VICTORIA NESABO

Optica Pickup

C
CAROLINE MBURU
Took long

Unlike when you are being delivered to, collecting from a pick up point takes too long. I thought delivery fee of 400/- was too high so I preferred to collect them instead. I had to make calls to follow-up on the order. I wasn't called to be alerted that the order had arrived. I was a little disappointed. However, the staff at the branch were very friendly.

k
kennnedy Maingi

Optica Pickup

G
Gregory Ngetich

Optica Pickup

123

Product Information